Pasteur Pharmacy
SheaMoisture Moringa & Avocado Power Greens Shampoo - 13.0 oz
SheaMoisture Moringa & Avocado Power Greens Shampoo - 13.0 oz
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Product Description
Gently cleanses hair without stripping strands of natural oils. Designed to give hair a gentle lather while maintaining moisture; leaving strands feeling nourished and shiny, improving the overall appearance of the hair.
Product Details
SheaMoisture is dedicated to maintaining the accuracy of the ingredient lists on this website. However, because raw ingredients listings are subject to change due to INCI, we cannot guarantee that these lists are complete, up-to-date and/or error-free. For an accurate listing of ingredients in each product, please refer to your product packaging.
Ingredients
Water, Sodium Lauroyl Methyl Isethionate, Cocamidopropyl Betaine, Glycol Distearate, Glycerin (Vegetable), Persea Gratissima (Avocado) Oil, Sodium Cocoyl Isethionate, Caprylic/Capric Triglyceride, Guar Hydroxypropyltrimonium Chloride, Moringa Oleifera Seed Oil, Panthenol, Butyrospermum Parkii (Shea) Butter*♥, Brassica Oleracea Acephala (Kale) Leaf Extract, Sodium Methyl Cocoyl Taurate, Hydrolyzed Rice Protein, Hydrolyzed Soy Protein, Coconut Acid, Aloe Barbadensis Flower Extract, Camellia Sinensis (Green Tea) Leaf Powder, Sodium Isethionate, Melia Azadirachta (Neem) Leaf Extract, Melia Azadirachta (Neem) Flower Extract, Corallina Officinalis Extract, Sodium Methyltaurate, Coccinia Indica Fruit Extract, Solanum Melongena (Eggplant) Fruit Extract, Chlorella Vulgaris Extract, Citrus Medica Limonum (Lemon) Juice, Curcuma Longa (Turmeric) Root Extract, Ocimum Sanctum (Basil) Leaf Extract, Ocimum Basilicum (Basil) Flower/Leaf Extract, Benzyl Alcohol, Trisodium Ethylenediamine Disuccinate, Sodium Chloride, Triethyl Citrate, Caprylyl Glycol, Sodium Benzoate, Benzoic Acid, Fragrance (Essential Oil Blend) *Certified Organic Ingredient *Fair Trade Ingredient
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Shipping Policy
Shipping Policy
Order Processing and Delivery Schedule
Once you place an order on our website, our team begins processing it promptly. Please review the shipping timelines below to better plan your purchase.
Order Cut-off Time
4:00 PM (GMT-05:00) Eastern Standard Time (New York)
Orders placed after the cut-off time will be processed on the next business day.
Handling Time
1 to 2 business days
Processing days: Monday to Friday
Orders are prepared, packed, and dispatched during this period.
Transit Time
3 to 7 business days
Delivery days: Monday to Friday
Total Shipping Time (Handling Time + Transit Time)
4 to 9 business days (Monday to Friday)
This is the estimated time from order placement to delivery.
Order Confirmation
After placing your order, you will receive an order confirmation email containing your order details.
Once your order has shipped, a shipping confirmation email with tracking information will be sent. You may also receive a delivery confirmation once the order is completed.
Shipping Carrier
We work with reliable United States–based shipping carriers, selected based on destination and service availability, to ensure safe and timely delivery within the USA.
Shipping Locations
We currently ship within the United States only.
Shipping Fees
Free Shipping on all orders
All prices and charges are displayed in USD.
Tracking
Once your order has been dispatched, tracking details will be sent to your registered email address.
Please allow up to 24 hours for tracking updates to appear in the carrier’s system.
Lost Packages
If your package is marked as delivered but you have not received it, please take the following steps:
Verify the shipping address provided during checkout
Check all possible delivery locations around your residence
Ask neighbors or household members if they accepted the package
Contact the shipping carrier using your tracking number
If the package is officially confirmed as lost, please contact us with your order number, and we will assist you with a reshipment or resolution.
Delays
While we strive to meet all delivery estimates, delays may occur due to high order volumes, weather conditions, or carrier-related issues. If your order exceeds the estimated delivery timeframe, please contact our support team for assistance.
Return & Refund Policy
Return & Refund Policy
Return Window and Eligibility
Returns are accepted within 30 days of delivery, provided the following conditions are met:
Products must be new, unused, and returned in their original packaging.
Returns are accepted for both defective and non-defective products.
Customers must contact us at support@fragrantnest.com to request return authorization and instructions before returning any item.
Product Condition
Only new items are eligible for returns and exchanges.
Items that show signs of use, wear, or alteration are not eligible for return.
Damaged or Defective Items
If your order arrives damaged or defective, please notify us promptly and include:
Your order number
Clear photographs of the item and its packaging
A brief description of the issue
Based on the situation, we will arrange a replacement, exchange, or full refund, as appropriate.
Refund Process
Once we receive and inspect your return, you will be notified via email regarding the approval or rejection of your refund.
If approved:
Refunds will be processed to your original method of payment within 7 days.
A confirmation email will be sent once the refund has been issued.
A 20% restocking fee will be deducted from the refund amount.
Late or Missing Refunds
If you have not received your refund:
Recheck your bank or payment account.
Contact your bank or credit card provider, as processing times may vary.
If the issue persists, contact us at support@fragrantnest.com
Non-Returnable Items
We do not accept returns under the following conditions:
Items returned after 30 days of delivery
Used or altered products
Items returned without prior authorization
Exchanges
We accept exchanges for eligible products within the 30-day return window, subject to availability. Items must meet the same condition requirements as returns.
Return Address
495 Brickell Ave, #4306, Miami, FL 33131, United States.
Method & Fees
Return Method: By mail
Return Label: Download and print
Restocking Fee: 20%
Refund Processing Time: 7 days
Cancellation Policy
Orders may be canceled before they are processed or shipped. Once an order has been shipped, it must follow the standard return process.
