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Pasteur Pharmacy

OraCoat XyliMelts for Dry Mouth Relief Mild Mint Adherent Melts 80 Ct

OraCoat XyliMelts for Dry Mouth Relief Mild Mint Adherent Melts 80 Ct

Regular price $17.29 USD
Regular price Sale price $17.29 USD
Sale Sold out
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OraCoat XyliMelts are the leading choice for long-lasting relief from Dry Mouth (Xerostomia). These innovative oral adherent discs use patented technology to stick to your gums or teeth, slowly releasing 550mg of Xylitol and oral lubricants. Designed for both day and night use, they are particularly effective for nighttime relief, helping to eliminate morning mouth, dry throat, and nighttime thirst by stimulating natural saliva production. Long-Lasting Relief: Patented slow-release technology provides hours of continuous moisture, lasting 4–8 hours during sleep and 1–4 hours during the day. Discrete Adhesion: The disc stays securely in place against the gums, allowing you to speak, drink, and sleep comfortably without the risk of choking or moving the disc. Natural Saliva Stimulation: Formulated with Xylitol, a natural sweetener that encourages saliva flow and helps maintain a healthy oral pH. Prevents Tooth Decay: Xylitol is clinically proven to reduce plaque buildup and the risk of cavities, which are common issues for dry mouth sufferers. Mild Mint Flavor: Provides a subtle, refreshing sensation that cools the mouth without being abrasive or overwhelming. All-Natural & Safe: Non-acidic, vegan, and free from sugar, alcohol, gluten, and artificial colors. How to Use Place the disc at the gum line on the outside of an upper or lower molar, with the tan adhesive side facing your gums. Use your tongue to guide the disc into a comfortable position. Once placed, do not touch the disc with your finger or tongue for 10 seconds to allow the adhesive to set. For nighttime use, apply two discs (one on each side of the mouth) before bed.

Shipping Policy

Order Processing and Delivery Schedule

Once you place an order on our website, our team begins processing it promptly. Please review the shipping timelines below to better plan your purchase.

Order Cut-off Time

4:00 PM (GMT-05:00) Eastern Standard Time (New York)
Orders placed after the cut-off time will be processed on the next business day.

Handling Time

1 to 2 business days

Processing days: Monday to Friday
Orders are prepared, packed, and dispatched during this period.

Transit Time

3 to 7 business days

Delivery days: Monday to Friday

Total Shipping Time (Handling Time + Transit Time)

4 to 9 business days (Monday to Friday)
This is the estimated time from order placement to delivery.

Order Confirmation

After placing your order, you will receive an order confirmation email containing your order details.
Once your order has shipped, a shipping confirmation email with tracking information will be sent. You may also receive a delivery confirmation once the order is completed.

Shipping Carrier

We work with reliable United States–based shipping carriers, selected based on destination and service availability, to ensure safe and timely delivery within the USA.

Shipping Locations

We currently ship within the United States only.

Shipping Fees

Free Shipping on all orders

All prices and charges are displayed in USD.

Tracking

Once your order has been dispatched, tracking details will be sent to your registered email address.
Please allow up to 24 hours for tracking updates to appear in the carrier’s system.

Lost Packages

If your package is marked as delivered but you have not received it, please take the following steps:

Verify the shipping address provided during checkout

Check all possible delivery locations around your residence

Ask neighbors or household members if they accepted the package

Contact the shipping carrier using your tracking number

If the package is officially confirmed as lost, please contact us with your order number, and we will assist you with a reshipment or resolution.

Delays

While we strive to meet all delivery estimates, delays may occur due to high order volumes, weather conditions, or carrier-related issues. If your order exceeds the estimated delivery timeframe, please contact our support team for assistance.

Return & Refund Policy

Return Window and Eligibility

Returns are accepted within 30 days of delivery, provided the following conditions are met:

Products must be new, unused, and returned in their original packaging.

Returns are accepted for both defective and non-defective products.

Customers must contact us at support@fragrantnest.com to request return authorization and instructions before returning any item.

Product Condition

Only new items are eligible for returns and exchanges.

Items that show signs of use, wear, or alteration are not eligible for return.

Damaged or Defective Items

If your order arrives damaged or defective, please notify us promptly and include:

Your order number

Clear photographs of the item and its packaging

A brief description of the issue

Based on the situation, we will arrange a replacement, exchange, or full refund, as appropriate.

Refund Process

Once we receive and inspect your return, you will be notified via email regarding the approval or rejection of your refund.

If approved:

Refunds will be processed to your original method of payment within 7 days.

A confirmation email will be sent once the refund has been issued.

20% restocking fee will be deducted from the refund amount.

Late or Missing Refunds

If you have not received your refund:

Recheck your bank or payment account.

Contact your bank or credit card provider, as processing times may vary.

If the issue persists, contact us at support@fragrantnest.com

Non-Returnable Items

We do not accept returns under the following conditions:

Items returned after 30 days of delivery

Used or altered products

Items returned without prior authorization

Exchanges

We accept exchanges for eligible products within the 30-day return window, subject to availability. Items must meet the same condition requirements as returns.

Return Address

495 Brickell Ave, #4306, Miami, FL 33131, United States.

Method & Fees

Return Method: By mail

Return Label: Download and print

Restocking Fee: 20%

Refund Processing Time: 7 days

Cancellation Policy

Orders may be canceled before they are processed or shipped. Once an order has been shipped, it must follow the standard return process.

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