Beauty Care Bag
The Ordinary Mandelic Acid 10% + HA Serum - Gentle Exfoliation, Vegan & Cruelty-Free Skincare for Dull Skin, Acne, and Anti-Aging
The Ordinary Mandelic Acid 10% + HA Serum - Gentle Exfoliation, Vegan & Cruelty-Free Skincare for Dull Skin, Acne, and Anti-Aging
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Are you struggling with dull, uneven skin texture, fine lines, and acne? Our Mandelic Acid 10% + HA serum is here to transform your skincare routine. This gentle, yet effective exfoliant is perfect for normal, dry, combination, and oily skin types, minimizing the risk of irritation while improving skin clarity and reducing the appearance of fine lines and wrinkles.
Why Choose Mandelic Acid 10% + HA Serum?
This lightweight serum formulation is not only easily absorbed into the skin but is also free from harsh chemicals like SLS, parabens, and formaldehydes, aligning with your preferences for cleaner skincare. Being vegan, cruelty-free, and gluten-free, it appeals to your ethical standards and is suitable for sensitive skin.
Key Benefits:
- Gentle Exfoliation: With 10% Mandelic Acid, it offers superficial dermal peeling that is gentler than other alpha hydroxy acids, suitable for various skin types.
- Improves Skin Texture: Helps in reducing the appearance of fine lines, wrinkles, and acne scars, giving you smoother and brighter skin.
- Cleaner Skincare: Free from sulfates SLS and SLES, parabens, formaldehydes, and other harsh chemicals, making it a safer choice for your skin.
- Ethical and Sustainable: Vegan, cruelty-free, and gluten-free, catering to your ethical preferences and dietary needs.
Ideal Use Cases:
This serum is perfect for daily use, morning or night, as part of your regular skincare routine. It's ideal for those seeking a gentle exfoliant that won't irritate their skin, and for anyone looking for a product that aligns with their values of cruelty-free and vegan living.
Technical Specifications:
- Concentration: 10% Mandelic Acid
- Formulation: Lightweight Serum
- Skin Type: Normal, Dry, Combination, Oily
- Skincare Concerns: Dullness, Uneven Texture, Fine Lines, Wrinkles, Acne, Blemishes
- Highlighted Ingredients: Mandelic Acid for gentle exfoliation, Hyaluronic Acid (HA) for hydration
- Free From: SLS, Parabens, Formaldehydes, Vegan, Cruelty-Free, Gluten-Free
Ready to experience the transformative power of gentle exfoliation? Add Mandelic Acid 10% + HA Serum to your cart now and start your journey towards clearer, brighter, and healthier-looking skin.
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Shipping Policy
Shipping Policy
Order Processing and Delivery Schedule
Once you place an order on our website, our team begins processing it promptly. Please review the shipping timelines below to better plan your purchase.
Order Cut-off Time
4:00 PM (GMT-05:00) Eastern Standard Time (New York)
Orders placed after the cut-off time will be processed on the next business day.
Handling Time
1 to 2 business days
Processing days: Monday to Friday
Orders are prepared, packed, and dispatched during this period.
Transit Time
3 to 7 business days
Delivery days: Monday to Friday
Total Shipping Time (Handling Time + Transit Time)
4 to 9 business days (Monday to Friday)
This is the estimated time from order placement to delivery.
Order Confirmation
After placing your order, you will receive an order confirmation email containing your order details.
Once your order has shipped, a shipping confirmation email with tracking information will be sent. You may also receive a delivery confirmation once the order is completed.
Shipping Carrier
We work with reliable United States–based shipping carriers, selected based on destination and service availability, to ensure safe and timely delivery within the USA.
Shipping Locations
We currently ship within the United States only.
Shipping Fees
Free Shipping on all orders
All prices and charges are displayed in USD.
Tracking
Once your order has been dispatched, tracking details will be sent to your registered email address.
Please allow up to 24 hours for tracking updates to appear in the carrier’s system.
Lost Packages
If your package is marked as delivered but you have not received it, please take the following steps:
Verify the shipping address provided during checkout
Check all possible delivery locations around your residence
Ask neighbors or household members if they accepted the package
Contact the shipping carrier using your tracking number
If the package is officially confirmed as lost, please contact us with your order number, and we will assist you with a reshipment or resolution.
Delays
While we strive to meet all delivery estimates, delays may occur due to high order volumes, weather conditions, or carrier-related issues. If your order exceeds the estimated delivery timeframe, please contact our support team for assistance.
Return & Refund Policy
Return & Refund Policy
Return Window and Eligibility
Returns are accepted within 30 days of delivery, provided the following conditions are met:
Products must be new, unused, and returned in their original packaging.
Returns are accepted for both defective and non-defective products.
Customers must contact us at support@fragrantnest.com to request return authorization and instructions before returning any item.
Product Condition
Only new items are eligible for returns and exchanges.
Items that show signs of use, wear, or alteration are not eligible for return.
Damaged or Defective Items
If your order arrives damaged or defective, please notify us promptly and include:
Your order number
Clear photographs of the item and its packaging
A brief description of the issue
Based on the situation, we will arrange a replacement, exchange, or full refund, as appropriate.
Refund Process
Once we receive and inspect your return, you will be notified via email regarding the approval or rejection of your refund.
If approved:
Refunds will be processed to your original method of payment within 7 days.
A confirmation email will be sent once the refund has been issued.
A 20% restocking fee will be deducted from the refund amount.
Late or Missing Refunds
If you have not received your refund:
Recheck your bank or payment account.
Contact your bank or credit card provider, as processing times may vary.
If the issue persists, contact us at support@fragrantnest.com
Non-Returnable Items
We do not accept returns under the following conditions:
Items returned after 30 days of delivery
Used or altered products
Items returned without prior authorization
Exchanges
We accept exchanges for eligible products within the 30-day return window, subject to availability. Items must meet the same condition requirements as returns.
Return Address
495 Brickell Ave, #4306, Miami, FL 33131, United States.
Method & Fees
Return Method: By mail
Return Label: Download and print
Restocking Fee: 20%
Refund Processing Time: 7 days
Cancellation Policy
Orders may be canceled before they are processed or shipped. Once an order has been shipped, it must follow the standard return process.
