Pasteur Pharmacy
Mielle Rosemary Mint Strengthening Hair Masque 12 oz
Mielle Rosemary Mint Strengthening Hair Masque 12 oz
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Unleash the Radiance and Strength of Your Hair with Biotin Infused Hair Moisturizer
Embark on a journey of hair transformation with our Biotin Infused Hair Moisturizer, a revitalizing formula designed to quench parched strands and unleash the true potential of your tresses.
A Symphony of Hydration and Nourishment
Infused with a blend of nature's finest moisturizers and biotin, a hair growth essential, our formula deeply penetrates hair follicles, restoring moisture balance and infusing each strand with revitalizing nutrients.
Embrace Dazzling Shine and Softness
Experience the transformative power of our Biotin Infused Hair Moisturizer as it envelops your hair in a veil of hydration, leaving it feeling soft, smooth, and effortlessly manageable. Say goodbye to dull, lifeless hair and embrace a mane that radiates with impeccable shine.
Repair and Renewal for Damaged Hair
Whether your hair is battling the effects of environmental stressors or the aftermath of harsh styling treatments, our Biotin Infused Hair Moisturizer comes to your rescue. Its gentle yet effective formula repairs damaged hair, restoring its strength and elasticity, leaving you with healthier, more resilient locks.
Unleash the Power of Biotin for Hair Growth
Biotin, a key ingredient in our formula, is renowned for its hair growth-promoting properties. It stimulates hair follicles, encouraging healthy hair growth and reducing hair loss, leaving you with a fuller, thicker mane.
Experience the Transformation
Indulge your hair in the restorative power of our Biotin Infused Hair Moisturizer and witness the remarkable transformation. With each use, your hair will become healthier, stronger, and more radiant, exuding confidence and vitality with every step you take.
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Shipping Policy
Shipping Policy
Order Processing and Delivery Schedule
Once you place an order on our website, our team begins processing it promptly. Please review the shipping timelines below to better plan your purchase.
Order Cut-off Time
4:00 PM (GMT-05:00) Eastern Standard Time (New York)
Orders placed after the cut-off time will be processed on the next business day.
Handling Time
1 to 2 business days
Processing days: Monday to Friday
Orders are prepared, packed, and dispatched during this period.
Transit Time
3 to 7 business days
Delivery days: Monday to Friday
Total Shipping Time (Handling Time + Transit Time)
4 to 9 business days (Monday to Friday)
This is the estimated time from order placement to delivery.
Order Confirmation
After placing your order, you will receive an order confirmation email containing your order details.
Once your order has shipped, a shipping confirmation email with tracking information will be sent. You may also receive a delivery confirmation once the order is completed.
Shipping Carrier
We work with reliable United States–based shipping carriers, selected based on destination and service availability, to ensure safe and timely delivery within the USA.
Shipping Locations
We currently ship within the United States only.
Shipping Fees
Free Shipping on all orders
All prices and charges are displayed in USD.
Tracking
Once your order has been dispatched, tracking details will be sent to your registered email address.
Please allow up to 24 hours for tracking updates to appear in the carrier’s system.
Lost Packages
If your package is marked as delivered but you have not received it, please take the following steps:
Verify the shipping address provided during checkout
Check all possible delivery locations around your residence
Ask neighbors or household members if they accepted the package
Contact the shipping carrier using your tracking number
If the package is officially confirmed as lost, please contact us with your order number, and we will assist you with a reshipment or resolution.
Delays
While we strive to meet all delivery estimates, delays may occur due to high order volumes, weather conditions, or carrier-related issues. If your order exceeds the estimated delivery timeframe, please contact our support team for assistance.
Return & Refund Policy
Return & Refund Policy
Return Window and Eligibility
Returns are accepted within 30 days of delivery, provided the following conditions are met:
Products must be new, unused, and returned in their original packaging.
Returns are accepted for both defective and non-defective products.
Customers must contact us at support@fragrantnest.com to request return authorization and instructions before returning any item.
Product Condition
Only new items are eligible for returns and exchanges.
Items that show signs of use, wear, or alteration are not eligible for return.
Damaged or Defective Items
If your order arrives damaged or defective, please notify us promptly and include:
Your order number
Clear photographs of the item and its packaging
A brief description of the issue
Based on the situation, we will arrange a replacement, exchange, or full refund, as appropriate.
Refund Process
Once we receive and inspect your return, you will be notified via email regarding the approval or rejection of your refund.
If approved:
Refunds will be processed to your original method of payment within 7 days.
A confirmation email will be sent once the refund has been issued.
A 20% restocking fee will be deducted from the refund amount.
Late or Missing Refunds
If you have not received your refund:
Recheck your bank or payment account.
Contact your bank or credit card provider, as processing times may vary.
If the issue persists, contact us at support@fragrantnest.com
Non-Returnable Items
We do not accept returns under the following conditions:
Items returned after 30 days of delivery
Used or altered products
Items returned without prior authorization
Exchanges
We accept exchanges for eligible products within the 30-day return window, subject to availability. Items must meet the same condition requirements as returns.
Return Address
495 Brickell Ave, #4306, Miami, FL 33131, United States.
Method & Fees
Return Method: By mail
Return Label: Download and print
Restocking Fee: 20%
Refund Processing Time: 7 days
Cancellation Policy
Orders may be canceled before they are processed or shipped. Once an order has been shipped, it must follow the standard return process.
