• Cantu Shea Butter For Natural Hair Define & Shine Custard 12oz Hair Care Pasteur Pharmacy
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Pasteur Pharmacy

Cantu Shea Butter For Natural Hair Define & Shine Custard 12oz

Cantu Shea Butter For Natural Hair Define & Shine Custard 12oz

$6.49 USD
$6.49 USD
Sale Sold out
Free Shipping
Take curl definition to the next level with Cantu Shea Butter for Natural Hair Define & Shine Custard 12 oz! Crafted using the iconic shea butter blend and added olive, coconut, grapeseed, avocado, almond, jojoba, and mango seed oils, the Define & Shine Custard helps repair dull strands by infusing hair with the moisture it needs to thrive. Enjoy a light hold for wash & go’s to other curly styles without flakes or a sticky residue. This styling product was formulated without harsh ingredients such as mineral oil, sulfates, parabens, silicones, phthalates, gluten, paraffin, and propylene glycol. Train curls and increase definition with regular use. For best results, apply on soaking wet hair, section by section. Style as desired and allow hair to air dry. Diffuse hair for a faster drying time and increased volume. Since the beginning, you’ve pushed us to advance skin and hair science to honor your locs, your curls, your waves, your braids, your natural. At Cantu, we support your journey with care and we celebrate all the styles you rock! Cruelty FreeA product has an independent third-party certification on pack or unqualified on-pack marketing claim relating to being cruelty-free and/or not tested on animals.

Shipping Policy

Order Processing and Delivery Schedule

Once you place an order on our website, our team begins processing it promptly. Please review the shipping timelines below to better plan your purchase.

Order Cut-off Time

4:00 PM (GMT-05:00) Eastern Standard Time (New York)
Orders placed after the cut-off time will be processed on the next business day.

Handling Time

1 to 2 business days

Processing days: Monday to Friday
Orders are prepared, packed, and dispatched during this period.

Transit Time

3 to 7 business days

Delivery days: Monday to Friday

Total Shipping Time (Handling Time + Transit Time)

4 to 9 business days (Monday to Friday)
This is the estimated time from order placement to delivery.

Order Confirmation

After placing your order, you will receive an order confirmation email containing your order details.
Once your order has shipped, a shipping confirmation email with tracking information will be sent. You may also receive a delivery confirmation once the order is completed.

Shipping Carrier

We work with reliable United States–based shipping carriers, selected based on destination and service availability, to ensure safe and timely delivery within the USA.

Shipping Locations

We currently ship within the United States only.

Shipping Fees

Free Shipping on all orders

All prices and charges are displayed in USD.

Tracking

Once your order has been dispatched, tracking details will be sent to your registered email address.
Please allow up to 24 hours for tracking updates to appear in the carrier’s system.

Lost Packages

If your package is marked as delivered but you have not received it, please take the following steps:

Verify the shipping address provided during checkout

Check all possible delivery locations around your residence

Ask neighbors or household members if they accepted the package

Contact the shipping carrier using your tracking number

If the package is officially confirmed as lost, please contact us with your order number, and we will assist you with a reshipment or resolution.

Delays

While we strive to meet all delivery estimates, delays may occur due to high order volumes, weather conditions, or carrier-related issues. If your order exceeds the estimated delivery timeframe, please contact our support team for assistance.

Return & Refund Policy

Return Window and Eligibility

Returns are accepted within 30 days of delivery, provided the following conditions are met:

Products must be new, unused, and returned in their original packaging.

Returns are accepted for both defective and non-defective products.

Customers must contact us at support@fragrantnest.com to request return authorization and instructions before returning any item.

Product Condition

Only new items are eligible for returns and exchanges.

Items that show signs of use, wear, or alteration are not eligible for return.

Damaged or Defective Items

If your order arrives damaged or defective, please notify us promptly and include:

Your order number

Clear photographs of the item and its packaging

A brief description of the issue

Based on the situation, we will arrange a replacement, exchange, or full refund, as appropriate.

Refund Process

Once we receive and inspect your return, you will be notified via email regarding the approval or rejection of your refund.

If approved:

Refunds will be processed to your original method of payment within 7 days.

A confirmation email will be sent once the refund has been issued.

A 20% restocking fee will be deducted from the refund amount.

Late or Missing Refunds

If you have not received your refund:

Recheck your bank or payment account.

Contact your bank or credit card provider, as processing times may vary.

If the issue persists, contact us at support@fragrantnest.com

Non-Returnable Items

We do not accept returns under the following conditions:

Items returned after 30 days of delivery

Used or altered products

Items returned without prior authorization

Exchanges

We accept exchanges for eligible products within the 30-day return window, subject to availability. Items must meet the same condition requirements as returns.

Return Address

495 Brickell Ave, #4306, Miami, FL 33131, United States.

Method & Fees

Return Method: By mail

Return Label: Download and print

Restocking Fee: 20%

Refund Processing Time: 7 days

Cancellation Policy

Orders may be canceled before they are processed or shipped. Once an order has been shipped, it must follow the standard return process.

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