• Basic Organics L-Lysine Lip Ointment For Herpes Cold Sore Treatment - 0.875 Oz Lip Balms & Treatments Pasteur Pharmacy
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Pasteur Pharmacy

Basic Organics L-Lysine Lip Ointment For Herpes Cold Sore Treatment - 0.875 Oz

Basic Organics L-Lysine Lip Ointment For Herpes Cold Sore Treatment - 0.875 Oz

$6.99 USD
$6.99 USD
Sale Sold out
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Basic Brands L-Lysine Ointment, made with Vitamins A, D and E, provides a protective layer to the skin which aids in healing. The ointment helps to relieve and soothe fever blisters. It goes on clear and doesn't contain alcohol like other leading lip sore creams. The vitamin-rich ointment also helps to build collagen, helping to improve the elasticity and firmness of the skin. The ointment's ingredients work together to provide various benefits to the skin. Vitamin A helps to stimulate the skin cells, Vitamin D and Lysine help to soothe and Vitamin E and cocoa butter provide moisture. Together, these ingredients make the L-Lysine Ointment the perfect topical for chapped lips, dry skin and minor skin irritations. Use on the skin during dry months, especially during the winter when skin, lips and knuckles become dry and cracked. Basic Brands L-Lysine Ointment comes in a 0.875 oz jar making it great for on-the-go use, storing in your purse, bookbag, carry on, car or desk drawer. The gluten-free ointment is manufactured in the USA and contains no dyes, phthalates, alcohols, sulfates or synthetic fragrances.

Shipping Policy

Order Processing and Delivery Schedule

Once you place an order on our website, our team begins processing it promptly. Please review the shipping timelines below to better plan your purchase.

Order Cut-off Time

4:00 PM (GMT-05:00) Eastern Standard Time (New York)
Orders placed after the cut-off time will be processed on the next business day.

Handling Time

1 to 2 business days

Processing days: Monday to Friday
Orders are prepared, packed, and dispatched during this period.

Transit Time

3 to 7 business days

Delivery days: Monday to Friday

Total Shipping Time (Handling Time + Transit Time)

4 to 9 business days (Monday to Friday)
This is the estimated time from order placement to delivery.

Order Confirmation

After placing your order, you will receive an order confirmation email containing your order details.
Once your order has shipped, a shipping confirmation email with tracking information will be sent. You may also receive a delivery confirmation once the order is completed.

Shipping Carrier

We work with reliable United States–based shipping carriers, selected based on destination and service availability, to ensure safe and timely delivery within the USA.

Shipping Locations

We currently ship within the United States only.

Shipping Fees

Free Shipping on all orders

All prices and charges are displayed in USD.

Tracking

Once your order has been dispatched, tracking details will be sent to your registered email address.
Please allow up to 24 hours for tracking updates to appear in the carrier’s system.

Lost Packages

If your package is marked as delivered but you have not received it, please take the following steps:

Verify the shipping address provided during checkout

Check all possible delivery locations around your residence

Ask neighbors or household members if they accepted the package

Contact the shipping carrier using your tracking number

If the package is officially confirmed as lost, please contact us with your order number, and we will assist you with a reshipment or resolution.

Delays

While we strive to meet all delivery estimates, delays may occur due to high order volumes, weather conditions, or carrier-related issues. If your order exceeds the estimated delivery timeframe, please contact our support team for assistance.

Return & Refund Policy

Return Window and Eligibility

Returns are accepted within 30 days of delivery, provided the following conditions are met:

Products must be new, unused, and returned in their original packaging.

Returns are accepted for both defective and non-defective products.

Customers must contact us at support@fragrantnest.com to request return authorization and instructions before returning any item.

Product Condition

Only new items are eligible for returns and exchanges.

Items that show signs of use, wear, or alteration are not eligible for return.

Damaged or Defective Items

If your order arrives damaged or defective, please notify us promptly and include:

Your order number

Clear photographs of the item and its packaging

A brief description of the issue

Based on the situation, we will arrange a replacement, exchange, or full refund, as appropriate.

Refund Process

Once we receive and inspect your return, you will be notified via email regarding the approval or rejection of your refund.

If approved:

Refunds will be processed to your original method of payment within 7 days.

A confirmation email will be sent once the refund has been issued.

A 20% restocking fee will be deducted from the refund amount.

Late or Missing Refunds

If you have not received your refund:

Recheck your bank or payment account.

Contact your bank or credit card provider, as processing times may vary.

If the issue persists, contact us at support@fragrantnest.com

Non-Returnable Items

We do not accept returns under the following conditions:

Items returned after 30 days of delivery

Used or altered products

Items returned without prior authorization

Exchanges

We accept exchanges for eligible products within the 30-day return window, subject to availability. Items must meet the same condition requirements as returns.

Return Address

495 Brickell Ave, #4306, Miami, FL 33131, United States.

Method & Fees

Return Method: By mail

Return Label: Download and print

Restocking Fee: 20%

Refund Processing Time: 7 days

Cancellation Policy

Orders may be canceled before they are processed or shipped. Once an order has been shipped, it must follow the standard return process.

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